Through our Agile process we created WISHES, a CRM tool that allows user requirements and allows accessible information for all users. Through this software the needs of each user persona was simplified and the work process became more efficient.
WISHES Key Features
Complete lead & prospect management
Universal Customer Management
Customer Service Agreement Management
Native Mobile App
Standardized Pricing Per Service
By developing a modernized and digital platform, WISHES increased visibility for all user personas, encouraged employee engagement and maximized productivity.
The client benefited from the convenience of having more flexibility by connecting all personas into one standardized system.